Consumer Health Data Privacy Policy

Health data we collect

We collect the health data needed to coordinate testing: the panels or provider order you submit, patient demographics, collection details, specimen status, and laboratory results returned to your account.

Why we collect it

Health data is used to schedule and complete your collection visit, route specimens to the performing laboratory, deliver results securely, and support you if something goes wrong.

Sharing health data

Health data is shared only with the ordering or reviewing clinician, the performing laboratory, the assigned phlebotomist, and service providers bound by confidentiality obligations. We do not sell health data and do not use it for advertising.

Your rights

You may request access to your health data, request a list of third parties it was shared with, withdraw consent, or request deletion, subject to laboratory and medical recordkeeping requirements.

Submit requests to privacy@soliahealth.com. We verify identity before responding and will confirm when a deletion is complete.

Security

Health data is encrypted in transit and at rest, access is limited to authorized personnel, and result files are delivered through time-limited secure links.